Are your clients feeling low, stressed or anxious?
BounceBack® is a free, evidence-based cognitive behavioural therapy (CBT) program designed to assist primary care providers in providing support to adults and youth 15+ who need help managing low mood, depression, anxiety, stress or worry. To access BounceBack Coaching for adults 18+, you must submit a referral through the provincial Ontario Structured Psychotherapy program.
The BounceBack program is free, and no travel is required.
Since being launched across Ontario in 2017, the program has shown to reduce depressive and anxious symptoms by almost half* (44%) at program completion.
*Based on the participant’s PHQ-9 and GAD-7 scores.
Help your clients choose the support that’s right for them.
A glance at the materials
A trained BounceBack® coach will help participants learn skills to improve their mental health in up to six telephone sessions over three to six months. The coach is there to help motivate and support clients as they work through a series of CBT workbooks that are personalized to their needs.
While BounceBack® coaches are working with your clients on their individual workbooks, they remain primarily under your care. The coaches will inform you if your clients have been accepted into the program and will provide you with information on their progress. They will also notify you if your clients are identified as at risk of suicide during any of the routine risk assessments completed during every telephone session.
Because coaches are not clinicians, they don’t provide counselling. Coaches are extensively trained by the clinical psychologists in the delivery of the BounceBack® program. They also receive ongoing support from the clinical psychologists, who are responsible for making clinical decisions around eligibility and next steps at any time a participant discloses they are at risk of suicide.
Coaching + workbooks are available in English, French, Arabic, Farsi, Traditional Chinese and Spanish. Smaller format booklets are also available in Punjabi, Tamil, Traditional and Simplified Chinese. Coaching is also available in many other languages, but participants must have a basic English reading level in order to work through the selected workbooks.
BounceBack® Today Videos
This video series provides clients with practical tips on managing mood, sleeping better, building confidence, increasing activity, problem solving and healthy living. Videos are available in English, French, Arabic, Farsi, Cantonese, Mandarin, and Punjabi. The online videos are available for your clients to watch at any time or while they are waiting for their coaching sessions to begin at: www.bouncebackvideo.ca (using access code bbtodayon).
The workbooks are adaptable and flexible to meet your clients’ needs. Adults can choose from over 20 workbooks or 12 short format booklets . Our youth program includes 9 workbooks that use youth-friendly scenarios and graphics.
In addition, we have a number of BounceBack resources to help you support clients with different mental health needs:
- BounceBack anxiety tip sheet – offers 10 things your clients can do right now to reduce anxiety, stress, and worry related to world events or other stressors.
- BounceBack client handout – offers general information on BounceBack and how to access the program.
- BounceBack for caregivers handout – developed in collaboration with the Ontario Caregiver Organization. This handout is designed to help caregivers experiencing anxiety and stress take care of their own mental health so that they can continue to provide care and support to loved ones.
- BounceBack and chronic pain handout – aims to help individuals who have experienced negative impacts to their mental health due to chronic pain take control of their health-related anxieties, thoughts and worries, and feel better one day at a time.
- BounceBack for new parents handout – aims to help new parents who may be struggling with mild-to-moderate depression or anxiety or simply need some mental health support to help them adjust to welcoming a newborn and finding balance in their day-to-day responsibilities.
- BounceBack for youth 15-17 handout – includes a quick overview of the BounceBack program for young people 15-17 years old, parents or guardians, or high school guidance counsellors wishing to support an individual’s overall well-being.
- BounceBack and chronic conditions handout – aims to help individuals who have experienced negative impacts to their mental health, due to a chronic condition, take control of their health-related anxieties, to feel better every day and spend less time focused on their illness/health problem.
What your colleagues are saying
We would like to thank YourTV Cornwall for being a great media partner. (Video: 7:08)
Who we are
The BounceBack® team includes registered clinical psychologists, administrative staff, and over 60 coaches who offer telephone support in over 15 different languages.
The coaches come from a variety of backgrounds, including psychology, social work, and people with lived experience. All coaches receive extensive training by the clinical psychologists in the delivery of the BounceBack® program. They also receive ongoing support from the clinical psychologists and are regularly monitored once their formal training is completed. In addition, all team members receive training in other areas, including Youth BounceBack® training, Mental Health First Aid, cultural and LGBTQ+ competency, and trauma-informed care.