BounceBack® Mental Health Support in Ontario
The BounceBack® Ontario team includes registered clinical psychologists, administrative staff and over 50 mental health coaches who provide safe and friendly telephone coaching in more than 15 languages.
About Us
About Us
BounceBack® is a free and flexible program designed to help individuals over the age of 15 manage low mood, mild to moderate depression, anxiety, stress and worry. Delivered online or over the phone with a coach, participants gain access to tools to support them on their path to mental wellness.
A Proven Approach to Mental Health in Canada
BounceBack® was designed and launched by CMHA British Columbia. Since being launched across BC in 2008, BounceBack® has been shown to reduce depressive and anxious symptoms by 50% at program completion. BounceBack® is currently funded by governments and donors and is available across Canada.
In Ontario, the Canadian Mental Health Association York Region South Simcoe has licensed BounceBack® from CMHA BC since 2017.
BounceBack® Coach Qualifications
Our friendly and knowledgeable coaches come from a variety of backgrounds, including psychology, social work and lived experience.
All mental health coaches have received extensive training from clinical psychologists in delivering the program, as well as Youth BounceBack training, Mental Health First Aid, cultural and 2SLGBTQ+ competency training and trauma-informed care training.
BounceBack® Mental Health Support in Ontario
Founded in 1918, the Canadian Mental Health Association (CMHA) is the most established, most extensive community mental health organization in Canada.
As the nationwide leader and champion for mental health with 75 branches across the country, CMHA facilitates access to the resources people require to maintain and improve mental health and community integration, build resilience, and support recovery from mental illness and addiction.
CMHA York Region and South Simcoe (CMHA YSS) is one of the fastest-growing branches of CMHA, last year serving more than 21,000 clients. With a vision of providing Mental Health to All, CMHA YSS offers more than 30 mental health and addictions programs for youth, adults, family caregivers, local businesses, and community organizations. To find out more about the work of the Canadian Mental Health Association York Region and South Simcoe, go to www.cmha-yr.on.ca
Client Success Stories
Toronto Star • October 23, 2023
New mental health program offers game-changing fast access to therapy
Free program for youth and adults to learn skills to manage anxiety and depression.
YorkRegion.com • May 23, 2023
‘The first step is the hardest’: York Region-Simcoe program helps clients bounce back to mental health
1 of a 3-part series following journeys to mental health. Julie Miles shares her personal journey to mental health with hopes her experience may help others.
Testimonials
“The BounceBack program is the easiest step, but if they feel they want more, need more, if they want to talk to a psychologist or somebody else, the first call is really the hardest, but it can help set them up on the right path.”
Julie Miles, BounceBack Participant
“Normalize with them how it is okay to talk about emotions. Make sure they know, ‘I am here to help if you want me to.’ A next step may be making them aware of options: mentioning the option of the safe and confidential program you heard about and, ‘Do you want to check it out?’”
Dr. Lyndall Schumann, Clinical Director of Strategy and Innovation with BounceBack Ontario
“BounceBack is very flexible and self-directed, so participants get to decide what they want to focus on, whether it is, for example, social anxiety or stress.”
Nellie Tak-Lai Klump, Coach and Training Coordinator
